Privacy Policy

Privacy Policy for Acumen App Application

This Privacy Policy governs the manner in which Acumen App collects, uses, maintains, and discloses information collected from users of the Acumen App mobile application ("App"). This Privacy Policy applies to the App and all products and services offered by Rivaan Indian pacific.

About Us

Acumen App is a comprehensive mobile application developed by Rivaan Indian Pacific, designed to streamline project management, task management, leave management, and attendance management processes. With real-time dashboard capabilities, Acumen App provides organizations with insights into project performance, project-wise performance metrics, and user-wise performance metrics. Our application aims to enhance organizational efficiency by providing robust user and roles management functionalities, allowing administrators to control access and permissions within the application based on organizational requirements.

Information Collection

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our App, register on the App, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other relevant information.

Information Usage

We collect and use Users' personal information for the following purposes:

Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.

User Data Retention Policy

Data Security: Acumen App implements robust security measures to protect user data from unauthorized access, disclosure, alteration, or destruction, and ensures that user data is retained only for as long as necessary for the purposes outlined in this Privacy Policy.

Refund & Cancellation Policy

Cancel anytime with no refund provided for subscriptions; access until end of billing cycle.

Shipping Policy

As a SaaS product, we do not have a shipping policy, as our service is delivered online and does not involve physical shipment.

Location Tracking and Real-time Comment Location Tracing

Our App utilises location tracking for real-time comment location tracing purposes. This feature enables users to track comments and tasks based on geographical location. Users have the option to enable or disable location tracking within the App settings.

Image and Document Upload

Users may upload images and documents for interpersonal communication and task management purposes. Uploaded content is stored securely and may only be accessed by authorized users with appropriate permissions.

User & Roles Management

Our App provides user and roles management functionalities to control access and permissions within the application. Users with administrative privileges can manage user accounts and assign roles based on organisational requirements.

Customers' Information

We may collect information related to customers for the purpose of project management, task management, and performance tracking of the business. This information may include customer contact details, project details, and relevant communication records.

Notification Services

The App may utilise notification services to provide users with updates, alerts, and reminders related to their tasks, projects, and activities. Users have the option to manage notification preferences within the App settings.

Third-party Payment Services

The App is a subscription-based service. For payment processing, we utilise third-party payment gateway services. Users' payment information, including credit card details, are securely processed by these third-party payment processors in accordance with their respective privacy policies.

Third-party Services

We may use third-party services to assist us in operating our App and to improve its functionality. These third-party service providers have their own privacy policies governing the use of information collected through their platforms.

Changes to this Privacy Policy

Acumen App has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this App, or your dealings with this App, please contact us at A/912 World Trade Tower Off, Sarkhej-Gandhinagar Hwy, Makarba,Ahmedabad, Gujarat-380051, India +91-07949176137 Or